The Department of Veterans Affairs (VA) proudly advertises that the disability claims backlog is now under control. Under Secretary for Benefits Alison Hickey has stated categorically that VA’s goal is to eliminate the claims backlog by the end of 2015 – “meaning all Veterans will receive timely and accurate decisions on their disability claims.”
How is this miracle possible? The answer is, it’s not possible. VA is not offering timely and accurate decisions on disability claims. Here is how they are really addressing the claims backlog: Continue reading